ICSTARS, Inc

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Privacy Policy


Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our practices and the choices you can make about the way your information is collected and used.

The Information We Collect:

While browsing the website, we collect page usage information including time, date, URL, referral, server response code, browser, screen size, file compatibility, and IP address to be used for enhancing the functionality, performance, and security of the website. We do not use cookies.

When registering to receive information about our products, or when purchasing products, we collect name, email address, account password, mailing address, home/work phone, date/time of request, and a list of items for which you wish to receive information or are purchasing.

When accepting a credit card payment, we collect the details necessary to complete the transaction: amount, card number, name on card, security code, date of expiration, card billing address and phone number.

The Way We Use Information:

We use email addresses to answer the email we receive, provide timely information and assistance, and to promote future offerings. Such addresses are not used for any other purpose and are not shared with outside parties. Emails sent to us are retained for reference for an indefinite period.

For online credit card payments, credit card details are passed directly to our merchant services provider and are not retained by our company. In the event an online payment is declined we may retain the cardholder's name and billing address to facilitate any investigation into the problem. Paper credit card authorizations mailed to our offices are stored as record of the agreement to pay the amount listed, after the payment is manually processed. In the event of a dispute or review with the credit card company, we may share general information such as name, address, product(s) purchased, amount, agreement to terms and conditions, and times and dates of events with the credit card company.

We do not share clients' personal information with advertisers, and we do not sell our client list. We reserve the right to share address or email information with other members of the ICSTARS, Inc. family of companies (ICSTARS, DayStar Filters, Moonglow Technologies, and the Stargarden Foundation) to promote astronomy-related products, services, or causes. You may opt out of receiving such material by contacting our offices.

Finally, we never use or share the personally identifiable information provided to us in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

When submitting personal information via our online registration system, we use 256 bit Secure Sockets Layer (SSL) encryption to protect your information. SSL protects your information before being transmitted over the internet so that no third party may view the information.

How You Can Access Or Correct Your Information

You can access and update your personally identifiable information that we collect and maintain by logging into your account via our website.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 660 747 7782, send us an email at comments@icstars.com, or mail us at:

ICSTARS, Inc.
149 NW OO Hwy
Warrensburg, MO 64093-7424 USA